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1. Introduction
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These Terms of Service (the "Terms") outline the rules and guidelines for your use of the gaming services provided by Guangzhou Quanwei Technology Co., Ltd. (referred to as "we," "our," or "the Company"). By accessing or using our games and related services, you agree to abide by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our Services.
The purpose of these Terms is to inform users of their rights and responsibilities while using our games and related services. These terms ensure that both the Company and users have a clear understanding of expectations regarding the use of our products and services.
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2. Scope of Services
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The Services provided by the Company encompass a range of online casual gaming features and related services, including but not limited to game registration, gameplay, in-game purchases, user interactions, and customer support. These Services are available through our websites, mobile applications, and other platforms where our games are hosted.
Our Services are provided to users aged 13 and older. By accessing or using our Services, you confirm that you are at least 13 years old. If you are under 13, you must have your parent or legal guardian’s consent to use our Services.
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3. User Accounts
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To fully access and enjoy our Services, you may need to create a user account. This account offers several benefits, such as the ability to track your game progress, manage your in-game items effectively, and engage with other players through our interactive community features. By having an account, you can personalize your gaming experience and stay connected with updates, achievements, and other features tailored to your preferences.
3.1 Account Creation and Information
When creating an account, you must provide accurate, current, and complete information. This ensures a seamless user experience and allows us to serve you better. For instance, providing accurate details enables us to address your concerns quickly and help recover your account in case of any issues. It is your responsibility to regularly review and update your information as needed to ensure it remains relevant and correct. Failure to do so may result in restricted access to certain features or even account suspension.
3.2 Account Security
Maintaining the security of your account is crucial. You are solely responsible for safeguarding your account credentials, such as your username and password. Sharing this information with others or using easily guessable credentials increases the risk of unauthorized access. If you notice any unusual activity or suspect that your account has been compromised, you should immediately report it to our support team at [email protected]. Taking swift action helps protect your account and ensures the security of your personal information and in-game assets. We strongly recommend using a strong, unique password and enabling additional security measures, such as two-factor authentication, if available.
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4. User Conduct
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By using our Services, you agree to adhere to standards of fair and respectful conduct to maintain a positive and enjoyable environment for all users. This commitment ensures that our community thrives on mutual respect and that gameplay remains engaging and equitable. Your actions within the game should contribute to the integrity of the Services and the enjoyment of all players. Disruptive behavior or activities that undermine the gaming experience are strictly prohibited and will not be tolerated.
4.1 Prohibited Activities
To protect the community and the fairness of our Services, the following actions are expressly prohibited:
· Engaging in illegal activities or fraud: Any attempt to break the law, manipulate systems, or commit fraudulent actions, including payment fraud or hacking, is strictly forbidden.
· Harassing or harming other players: Behavior that intimidates, insults, or causes emotional or physical distress to other players is unacceptable. This includes offensive language, bullying, or discriminatory remarks.
· Using bots, cheats, or unauthorized tools: Exploiting the game by using automated programs, cheats, or modifications disrupts fair play and violates the trust of other players.
· Violating intellectual property rights: Copying, modifying, or using copyrighted materials, trademarks, or other intellectual property without authorization infringes on the rights of the Company and other players.
Engaging in any of these prohibited activities may harm the game’s ecosystem and diminish the experience for others.
4.2 Enforcement
We are committed to ensuring a safe, fair, and enjoyable gaming environment. If we detect or are alerted to violations of these terms, we reserve the right to take immediate action. This may include, but is not limited to, issuing warnings, suspending accounts, or permanently banning users from the platform. In severe cases, we may take further legal or technical measures to address violations and protect our Services.
Our enforcement policies aim to uphold the community's integrity, and we encourage players to report any misconduct or violations they encounter. Reports can be submitted to our support team, and all incidents will be investigated promptly and thoroughly. By working together, we can maintain a fair and respectful gaming experience for everyone.
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5. Intellectual Property
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All content provided through our Services, including but not limited to game assets, logos, music, artwork, software, and any associated intellectual property, is the exclusive property of Guangzhou Quanwei Technology Co., Ltd. or is lawfully licensed to us. This intellectual property forms the foundation of our Services and is protected by applicable copyright, trademark, and other intellectual property laws worldwide.
5.1 Ownership of Content
The creative and technical elements within our Services are carefully developed to provide a unique and immersive gaming experience. These elements include but are not limited to:
· Game Assets: Characters, environments, animations, and designs.
· Logos and Branding: Trademarks, service marks, and visual identifiers of the Company.
· Music and Sound Effects: Original compositions and sound designs integral to gameplay.
· Software and Code: Proprietary technology and algorithms used to power the games.
As the rightful owner or licensee, Guangzhou Quanwei Technology Co., Ltd. retains full rights to all such content.
5.2 Restrictions on Use
You are strictly prohibited from using, copying, reproducing, distributing, modifying, or reverse-engineering any content from our games without prior written consent from the Company. This includes actions such as:
· Copying or distributing game files or content to unauthorized platforms.
· Modifying or tampering with game software or assets for personal or public use.
· Using our intellectual property for commercial purposes or in a way that misrepresents its origin.
Unauthorized use of our intellectual property not only violates these Terms but may also result in legal action to protect our rights and interests.
5.3 Limited License for Personal Use
By using our Services, we grant you a non-exclusive, non-transferable, and revocable license to access and use the game content for personal, non-commercial purposes. This license allows you to enjoy the game as intended while respecting the ownership rights of the Company. However, this license is contingent on your compliance with these Terms and does not grant any ownership rights over the content.
By respecting our intellectual property rights, you contribute to a thriving gaming ecosystem where creativity and innovation can flourish.
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6. Data Collection and Use
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We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. To provide, enhance, and secure our Services, we collect certain types of data in accordance with applicable laws and our Privacy Policy. By using our Services, you acknowledge and agree to the collection and use of your data as described herein. Our Privacy Policy, which is incorporated into these Terms, outlines in detail how your information is managed, stored, and protected.
6.1 Types of Data Collected
We collect a variety of personal and technical information necessary for account management, game optimization, and security purposes. This may include, but is not limited to:
· Personal Information: Such as your name, email address, and account credentials, which are essential for account creation, login authentication, and communication.
· Gameplay Data: Including in-game actions, preferences, progress, and achievements, which help us tailor your gaming experience and develop new features.
· Device Information: Such as IP address, operating system, and device specifications, which ensure compatibility and enhance performance.
· Payment Information: For in-game purchases, where applicable, to process transactions securely.
This data allows us to provide seamless functionality, identify and resolve technical issues, prevent fraud, and enhance your overall gaming experience. All data collection practices are conducted transparently and align with our Privacy Policy.
6.2 Consent and Control
By accessing and using our Services, you expressly consent to the collection, processing, and storage of your personal information as outlined in our Privacy Policy. Your continued use of the Services signifies your agreement to these practices.
We respect your right to privacy and provide you with the tools to exercise control over your personal information. You have the following rights regarding your data:
· Access: You may request access to the personal data we hold about you.
· Correction: You have the right to update or correct inaccurate or incomplete information.
· Deletion: You can request the deletion of your personal data, subject to legal or operational requirements.
To exercise any of these rights, or if you have questions regarding your data, you may contact us at [email protected]. Please note that certain features or services may become unavailable if you choose to delete essential information.
By maintaining transparency in our data collection and providing you with control, we aim to foster trust and ensure a secure and enjoyable gaming environment for all players.
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7. In-Game Purchases
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Our Services may offer virtual items or in-game purchases. These transactions are processed through secure payment systems.
You agree to pay for any purchases made in our Services, including virtual items, subscriptions, or other in-game content. Payments are final and non-refundable.We reserve the right to modify the prices of in-game items or services at any time. We will notify you of any significant price changes via the game or other communication channels.
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8. Limitation of Liability
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We make every effort to provide high-quality and secure gaming experiences; however, we are not liable for any damages arising from the use of our Services, including:
· Loss of data, revenue, or profits.
· Service interruptions or downtime.
· Any unauthorized third-party access to your personal data.
We do not guarantee that our Services will be free from errors, interruptions, or defects. Access to the Services is provided "as is," without any warranty of any kind.
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9. Termination
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We reserve the right to suspend or terminate your account and access to the Services for any reason, including but not limited to violation of these Terms.
We may terminate your account if we believe you have violated these Terms or engaged in prohibited conduct. You may also terminate your account by notifying us, although doing so may affect your ability to access certain Services.
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10. Modification of Terms
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We may update or modify these Terms from time to time to reflect changes in the law or our Services. When we make changes, we will notify you through in-game announcements or other communication channels.
Any changes to these Terms will become effective when posted. By continuing to use the Services after such changes, you agree to be bound by the updated Terms.
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11. Governing Law
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These Terms are governed by the laws of the People’s Republic of China. Any disputes arising from or related to these Terms will be handled by the competent courts located in Guangzhou, China.
Any disputes related to these Terms should first be attempted to resolve amicably. If the dispute cannot be resolved, it may be submitted to the courts in Guangzhou for litigation.
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12. Contact Information
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For any questions or concerns about these Terms or our Services, please contact us at:
Guangzhou Quanwei Technology Co., Ltd.
Address: Room 222C26, 243 Zhongshan Avenue Middle, Tianhe District, Guangzhou, China
Email: [email protected]